{"id":22448,"date":"2023-02-10T11:29:04","date_gmt":"2023-02-10T11:29:04","guid":{"rendered":"https:\/\/proxim.com\/?page_id=22448"},"modified":"2025-11-05T09:08:32","modified_gmt":"2025-11-05T09:08:32","slug":"overview","status":"publish","type":"page","link":"https:\/\/proxim.com\/es\/support\/overview\/","title":{"rendered":"Resumen de soporte"},"content":{"rendered":"<header class=\"main_h fixedElement\">\n<div class=\"row-secondary__menu\">\n<div><a class=\"p-menu\" href=\"https:\/\/proxim.com\/support\/overview\/\"> Resumen de soporte<\/a><\/div>\n<nav id=\"pxm-second__menu\">\n<ul>\n<li><a href=\"https:\/\/support.proxim.com\/support\/tickets\" target=\"_blank\" rel=\"noopener\">Gesti\u00f3n de Casos<\/a><\/li>\n<li><a href=\"https:\/\/support.proxim.com\/support\/solutions\/159000400017\" target=\"_blank\" rel=\"noopener\">Conocimientos<\/a><\/li>\n<li><a href=\"https:\/\/support.proxim.com\/support\/solutions\/159000440128\" target=\"_blank\" rel=\"noopener\">Descargas de Productos<\/a><\/li>\n<li><a href=\"https:\/\/support.proxim.com\/support\/solutions\/1590004401291\" target=\"_blank\" rel=\"noopener\">Proxim TV<\/a><\/li>\n<li><a href=\"https:\/\/proxim.com\/support\/servpak\/\" target=\"_blank\" rel=\"noopener\">ServPak<\/a><\/li>\n<\/ul>\n<\/nav>\n<div class=\"bx--menu__datasheet\">\n<div class=\"pxm-toggle__menu\"><span><\/span><\/div>\n<div id=\"menu_datasheet\">\n<ul class=\"nav-menu\">\n<li><a href=\"https:\/\/proxim.com\/how-to-buy\/\" target=\"_blank\" rel=\"noopener\">C\u00f3mo comprar<\/a><\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/header>\n<div id=\"sticky-placeholder\">\n<div class=\"navigation-branding\"><\/div>\n<\/div>\n<div class=\"content-main-three\">\n<div id=\"contect-section-f\" class=\"clearfix\">\n<div class=\"pxm\">\n<div class=\"grid-box\">\n<div class=\"grid-item-three\">\n<div>\n<div class=\"row-two\">\n<div class=\"page-hero-banner\">\n<div class=\"page-hero-wrapper\">\n<figure class=\"hero-support-image page-hero-center b-radius-img\"><\/figure>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"row-two b-radius-img\">\n<div class=\"large-center pxm-center-support\">\n<div class=\"n-title\">\n<div class=\"row-two\">\n<h2>Para recibir soporte<sup>*<\/sup>: <a href=\"http:\/\/support.proxim.com\">Visite nuestro Portal de Soporte<\/a><\/h2>\n<p class=\"pxm-text\"><span>(nota: en estos momentos el portal de Soporte solo est\u00e1 disponible en ingl\u00e9s). <\/span><\/p>\n<p class=\"pxm-text\"> Al registrarse e iniciar sesi\u00f3n en nuestro <a href=\"http:\/\/support.proxim.com\" target=\"_blank\" style=\"\" rel=\"noopener\">portal de soporte<\/a>, tendr\u00e1 acceso a:<\/p>\n<div id=\"support_block_m\">\n<div class=\"support_block\">\n<ul id=\"sup_nav\">\n<li> <a class=\"b-radius-img\" href=\"https:\/\/support.proxim.com\/support\/tickets\" target=\"_blank\" rel=\"noopener\"><span>Gesti\u00f3n de Casos<\/span> <br \/>Abra un caso de soporte o una sesi\u00f3n de chat en directo con nuestro centro de asistencia t\u00e9cnica <\/a><\/li>\n<li> <a class=\"b-radius-img\" href=\"https:\/\/support.proxim.com\/support\/solutions\/159000400017\" target=\"_blank\" rel=\"noopener\"><span>Conocimientos<\/span> <br \/>Encuentre soluciones a preguntas habituales <\/a><\/li>\n<li> <a class=\"b-radius-img\" href=\"https:\/\/support.proxim.com\/support\/solutions\/159000440128\" target=\"_blank\" rel=\"noopener\"><span>Descargas de Productos<\/span> <br \/>Obtenga la \u00faltima documentaci\u00f3n y actualizaciones de software para sus productos Proxim <\/a><\/li>\n<li> <a class=\"b-radius-img\" href=\"https:\/\/support.proxim.com\/support\/solutions\/1590004401291\" target=\"_blank\" rel=\"noopener\"><span>Proxim TV<\/span> <br \/>Vea breves tutoriales sobre c\u00f3mo preparar, configurar y utilizar sus productos Proxim<\/a><\/li>\n<\/ul><\/div>\n<div class=\"support_block_r\">\n<p class=\"pxm-text\"><a href=\"https:\/\/support.proxim.com\/support\/tickets\" target=\"_blank\" rel=\"noopener\">Gesti\u00f3n de Casos<\/a> <br \/><span> Abra un caso de soporte o una sesi\u00f3n de chat en directo con nuestro centro de asistencia t\u00e9cnica<\/span><\/p>\n<p class=\"pxm-text\">&nbsp;<\/p>\n<p class=\"pxm-text\"><a href=\"https:\/\/support.proxim.com\/support\/solutions\/159000400017\" target=\"_blank\" rel=\"noopener\">Conocimientos<\/a> <br \/><span> Encuentre soluciones a preguntas habituales<\/span><\/p>\n<p class=\"pxm-text\">&nbsp;<\/p>\n<p class=\"pxm-text\"><a href=\"https:\/\/support.proxim.com\/support\/solutions\/159000440128\" target=\"_blank\" rel=\"noopener\">Descargas de Productos<\/a> <br \/><span> Obtenga la \u00faltima documentaci\u00f3n y actualizaciones de software para sus productos Proxim<\/span><\/p>\n<p class=\"pxm-text\">&nbsp;<\/p>\n<p class=\"pxm-text\"><a href=\"https:\/\/support.proxim.com\/support\/solutions\/1590004401291\" target=\"_blank\" rel=\"noopener\">Proxim TV<\/a> <br \/><span> Vea breves tutoriales sobre c\u00f3mo preparar, configurar y utilizar sus productos Proxim<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"grid-item-two pxm-background-lgrey b-radius-img\">\n<div class=\"row-two\">\n<div class=\"c-left\">\n<h2>Llame a nuestro Centro de Asistencia T\u00e9cnica<\/h2>\n<div class=\"contact_blk_a\">\n<div class=\"row\">\n<div class=\"column-s\">\n<h4>N\u00famero gratuito para EE. UU. y Canad\u00e1:<\/h4>\n<\/p><\/div>\n<div class=\"column-ss\">\n<p class=\"pxm-text pad-null\">+1 866-674-6626<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"row\">\n<div class=\"column-s\">\n<h4>Internacional:<\/h4>\n<\/p><\/div>\n<div class=\"column-ss\">\n<p class=\"pxm-text pad-null\">+1 408-383-7700<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"row\">\n<div class=\"column-s\">\n<h4>Horario de Atenci\u00f3n:<\/h4>\n<\/p><\/div>\n<div class=\"column-ss\">\n<p class=\"pxm-text pad-null\">Soporte de Nivel 1 \/ Nivel 2: Respuesta \u201cen Vivo\u201d 24&#215;7<br \/>\n                          Soporte de Nivel 3: Lunes a Viernes de 8 a.m. a 5 p.m. PST (UTC \/ GMT -7 horas)<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"grid-item-two\">\n<div class=\"row-two\">\n<div class=\"c-left\">\n<h2>Informaci\u00f3n de seguridad y vulnerabilidad de Proxim Wireless<\/h2>\n<ul class=\"stl-disc no-marginb\">\n<li><a href=\"https:\/\/proxim.com\/support\/proxim-wireless-security-and-vulnerability-information\/\" target=\"_blank\" rel=\"noopener\">Vea nuestra Pol\u00edtica de Vulnerabilidad de Seguridad<\/a><\/li>\n<li><a href=\"https:\/\/proxim.com\/support\/proxim-wireless-security-and-vulnerability-information\/#registration\" target=\"_blank\" rel=\"noopener\">Reg\u00edstrese para recibir notificaciones de vulnerabilidad de seguridad de Proxim.<\/a><\/li>\n<\/ul>\n<h2 class=\"padt\">Pol\u00edticas de Garant\u00eda y Soporte T\u00e9cnico<\/h2>\n<ul class=\"stl-disc no-marginb\">\n<li><a href=\"\/wp-content\/uploads\/downloads\/products\/servpak\/Warranty%20Policy.pdf\" target=\"_blank\" rel=\"noopener\">Vea nuestra Pol\u00edtica de Garant\u00eda<\/a> (en ingl\u00e9s)<\/li>\n<li> <a href=\"\/wp-content\/uploads\/downloads\/support\/Technical-Support-Policies-and-Procedures-US.pdf\" target=\"_blank\" rel=\"noopener\">Vea nuestra Pol\u00edtica de Soporte T\u00e9cnico <\/a>(en ingl\u00e9s)<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"row-two pxm-background-light-two b-radius-img\">\n<div class=\"large-center btn-center\">\n<div class=\"n-title\">\n<div class=\"row-two\">\n<div class=\"main-blk-c \">\n<h2>Servicios Extendidos de ServPak<\/h2>\n<p class=\"pxm-text\">Aprenda m\u00e1s acerca de la cobertura extendida de soporte para sus productos Proxim<\/p>\n<div class=\"btn_orange pad10\"> <a class=\"btn orange\" target=\"_blank\" href=\"https:\/\/proxim.com\/support\/servpak\/\" rel=\"noopener\">Aprenda m\u00e1s<\/a><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Resumen de soporte Gesti\u00f3n de Casos Conocimientos Descargas de Productos Proxim TV ServPak C\u00f3mo comprar Para recibir soporte*: Visite nuestro Portal de Soporte (nota: en estos momentos el portal de Soporte solo est\u00e1 disponible en ingl\u00e9s). Al registrarse e iniciar sesi\u00f3n en nuestro portal de soporte, tendr\u00e1 acceso a: Gesti\u00f3n de Casos Abra un caso [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":21565,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22448","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Resumen de soporte - Proxim Wireless<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/proxim.com\/es\/support\/overview\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resumen de soporte\" \/>\n<meta property=\"og:description\" content=\"Resumen de soporte Gesti\u00f3n de Casos Conocimientos Descargas de Productos Proxim TV ServPak C\u00f3mo comprar Para recibir soporte*: Visite nuestro Portal de Soporte (nota: en estos momentos el portal de Soporte solo est\u00e1 disponible en ingl\u00e9s). 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