For Support*, please: Visit our Support Portal
(Please note: At this point the Support Portal is only in the English language.)
By registering for and logging in to our support portal, you will have access to:
Case Management Open a support case or live chat session with our technical assistance center
Knowledgebase Find Solution to common questions
Product Downloads Get the latest documentation and software updates for your Proxim products
Proxim TV Watch short tutorials on how to setup, configure, and use your Proxim products
Call our Technical Assistance Center
USA and Canada Toll-Free:
+1 866-674-6626
International:
+1 408-383-7700
Business Hours:
Tier 1 / Tier 2 support: 24×7 live response
Tier 3 support: 8 a.m. to 5 p.m. M-F PST (UTC/GMT -7 hrs)
Proxim Wireless Security and Vulnerability Information
Warranty and Technical Support Policies
ServPak Extended Services
Learn more about Extended Support Coverage for your Proxim Products