Support Overview

For Support*, please: Visit our Support Portal

(Please note: At this point the Support Portal is only in the English language.)

By registering for and logging in to our support portal, you will have access to:

Case Management
Open a support case or live chat session with our technical assistance center


Find Solution to common questions


Product Downloads
Get the latest documentation and software updates for your Proxim products


Proxim TV
Watch short tutorials on how to setup, configure, and use your Proxim products

Call our Technical Assistance Center

USA and Canada Toll-Free:

+1 866-674-6626


+1 408-383-7700

Business Hours:

Tier 1 / Tier 2 support: 24×7 live response
Tier 3 support: 8 a.m. to 5 p.m. M-F PST (UTC/GMT -7 hrs)

ServPak Extended Services

Learn more about Extended Support Coverage for your Proxim Products